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File your complaint

Please fill out the following form for processing. All fields are required to start investigation. Incomplete forms will only delay your submission and FTA reserves the right to discard complaint submissons which are incomplete, without notice. Your personal details must be accurate, as we may verify them: we do not tolerate and consider anonymous complaints.

Details about yourself
Your Full Name:
Zip/Postal Code:
Contact Email:
Merchant/Auctioneer you are complaining against
Website URL or Auctioneer Name:
Merchant Email (If you know it):

It is important that you spell the full URL of the merchant's website or the auctioneer name correctly.

Is this merchant/auctioneer an FTA authorized member? (Does he show the Fair Trade Authority Seal on his website or auction?)

File the complaint
Nature of the Complaint :

Complaint Description :

Please describe precisely what you are complaining about, including amount, date and payment processor, if you are disputing a transaction. Do not use commas.


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