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start investigation. Incomplete forms will only delay your submission and FTA reserves the right to discard complaint submissons which are incomplete, without notice. Your personal details must be accurate, as we may verify them: we do not tolerate and consider anonymous complaints.
Is this merchant/auctioneer an FTA authorized member? (Does he show the Fair Trade Authority Seal on his website or auction?)
describe precisely what you are complaining about, including amount, date and payment processor, if you are disputing a transaction. Do not use